Frequently Asked Questions

What is a psychotherapist?

A psychotherapist is a mental health professional who has extensive training in how people think and behave. Psychotherapists treat a wide range of mental health difficulties. 

What can I expect at the first session?

First sessions are known as intake sessions. These are 50 minutes long and covers informed consent, privacy and practice policies. The first session involves gathering background information, creating a relationship, and establishing goals for therapy. 

How long are sessions?

Sessions are booked for a 1 hour and last 50 minutes. The remaining time of the hour is used for documentation, preparation and scheduling appointments.

What is the cancellation policy?

If you need to miss an appointment, please give 24 hours notice. Please note that there is a full-session fee for missed appointments/appointments that are cancelled with less than 24 hours’ notice.

What is the frequency of sessions?

Sessions typically occur on a weekly or biweekly basis for the best results. Sessions may occur more or less frequently depending on individual needs.  Clients in distress may be seen more frequently if needed. Less frequent sessions may also be used as check-in sessions after recovery or if finances are an issue. 


How long does therapy last?

This is highly dependent on the individual and what they would like to achieve. Therapy can last anywhere from a couple of months to multiple years. 

What form of payment do you accept?
  • Payment is due on the day of each session. We currently only accept cash and e-transfers.

  • You will receive a receipt, which you can submit for reimbursement from your health insurance/benefits provider.

  • Fees for psychotherapy services can be claimed under tax deductible health services on your income tax return.

Do you offer direct billing?

We do not currently offer direct billing to insurance companies. You will receive a receipt after payment, which you can submit for reimbursement from your health insurance/benefits provider. Please consult your plan for details. 

What are your fees?

Our fees are $165 + HST per session.

How do I book an appointment?

To book an appointment, please contact us and we will arrange a complimentary phone consultation where we can determine if we will make a good fit in working together. If we have the availability and expertise required to meet your needs, we will book an appointment over the phone.

Contact us for your free 15-minute consultation.